Privacy Policy
A legal disclaimer
Privacy Policy
Effective Date: May 18, 2026
At CALM Source, we are committed to protecting the privacy and confidentiality of individuals who visit our website or interact with our services. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website.
Information We Collect
We may collect the following types of information through our website:
Information You Voluntarily Provide
This may include:
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Name
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Phone number
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Email address
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Referral information
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Insurance information voluntarily submitted
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Information shared through contact forms or referral requests
Please do not submit sensitive clinical or emergency information through website forms unless specifically instructed to do so by a member of our team.
Automatically Collected Information
When you visit our website, certain information may be collected automatically through cookies or analytics tools, including:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the site
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Referral source
This information helps us improve website functionality, user experience, and service accessibility.
How We Use Information
Information collected through this website may be used to:
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Respond to inquiries or referral requests
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Coordinate communication regarding services
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Improve website performance and user experience
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Monitor website security and prevent misuse
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Support operational, quality improvement, and administrative functions
We do not sell personal information to third parties.
HIPAA and Protected Health Information
While CALM Source is committed to protecting confidentiality and complying with applicable privacy regulations, submission of information through a general website contact form may not constitute a secure or encrypted healthcare communication.
Protected Health Information (PHI) is handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when collected through approved clinical systems or secure communication platforms.
If you are experiencing a medical or mental health emergency, please call 911 or go to the nearest emergency department.
Cookies and Analytics
Our website may use cookies or third-party analytics services to improve functionality and better understand visitor engagement.
You may disable cookies through your browser settings; however, some website features may not function properly as a result.
Third-Party Services and Links
Our website may contain links to external websites or utilize third-party platforms for scheduling, communication, telehealth, or analytics services. We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of those third-party providers independently.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information submitted through our website from unauthorized access, disclosure, or misuse.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Children's Privacy
This website is not intended for children under the age of 13 without parental or guardian involvement. We do not knowingly collect personal information from children through this website without appropriate consent.
Your Rights and Choices
Depending on your jurisdiction and applicable laws, you may have rights regarding access to, correction of, or deletion of personal information submitted through this website.
Requests regarding privacy concerns may be directed to us using the contact information below.
Changes to This Privacy Policy
CALM Source reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or concerns regarding privacy practices, please contact:
CALM Source
103 S Main Street, Danville, VA 24541
Phone: (434) 835- 2028
Email: mhoward@calmsource.net